They would have been heroes, they would have had people lining up for blocks, they would have had huge positive press and good will... instead, they get the opposite of that and fuel the fire that they are a bunch of money-grubbing, greedy, non-client oriented boobs that don't have a clue. All Rogers had to do was match the price plans of AT&T and all would have been well. Instead, they tried to continue their cheating, greedy ways to nickle and dime their customers. It is why I dropped their Home Phone service and why I am working on dropping their Internet and TV services as well. I enjoy the service but they are NOT the only game in town and they need to start acting like it. Hey Ted, get a clue and pay some attention to your paying customers instead of just your sad sack baseball team.
The press release on the minor appeasement that Rogers has offered up is better than what they started with but no where near close enough to AT&T's offering. 6GB. $30/month. Unlimited. $10/month. Understanding the difference? Priceless.
This link will take you to the press release.
Ciao.
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