Ah, the joys of technology and the realities of its cost. I am an early adopter of VOIP technology and I must say, the ability for our daughter to make a local call in Toronto that we received in a hotel room in Chicago is a wonderous thing.
That said, like all things new, it takes a while to weed out the posers who make like reputable companies but are in there for the early adopter money and will eventually fade away to scam another day. If this family learns anything, it is to actually READ the contract that they signed.
A friend of mine is abosolutely anal about things liek this; sometimes to a fault. I would not have faulted him in this instance. Lots more companies are coming out with their particualr flavour of VOIP. I used Vonage but I will neither recommend nor dissuade anyone to use them. I would say, be informed and do your research to see if the service meets all your needs. Unlike cable, gas, water, electricity and local phone service, you really do have a choice in who you cough up your hard earned cash to. Make the choice wisely.
Peace.
CANOE -- CNEWS - Tech News: VoIP family dials up customer-service nightmare
Tuesday, April 26, 2005
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